NOTE: If Model Y has no low voltage power, you need an external low
voltage power supply to open the hood or use the touchscreen.
CAUTION: To avoid damage, only pull the vehicle
onto a flatbed truck using a properly-installed tow
eye. Using the tow hitch, chassis, frame, or
suspension components
If the usual methods for releasing a charge cable from
the charge port (using the charge handle release button,
touchscreen, or mobile app) do not work, carefully
follow these steps:
1. Ensure that Model Y is not actively charging by
displaying the charging screen on the touchscreen. If
necessa